Google tests AI shopping assistant for e-commerce searches
Search
Nov 18, 2024
4 Mins
TL;DR
- The tool tagged āGet help from Googleās sales,ā provides AI-based product results based on usersā chat sessions.
- It opens a chat window where users can ask questions.
- The feature appears as a "Shop" CTA on branded organic site links.
Get smarter at marketing in just 5 minutes:
Our 1x weekly, bite-sized newsletter will give you everything you need to know in the world of marketing:
Google is reportedly testing a new AI chat feature for e-commerce searches.Ā According to Search Engine Roundtable, the tool called "Get help from Google's sales assistantā will provide users with results based on their chat sessions.Ā
How it will work
Search Engine Roundtable reports that the feature appears as a "Shop" call-to-action (CTA) on branded organic site links. Clicking the CTA opens a chat window where users can ask product-related questions. The assistant then provides results based on free listing data.